Shipping & Returns

*Please allow an additional 1-3 days for order processing. This timeframe will be dependent on when the order was placed. We operate Monday - Friday from 8:30 a.m. - 5:00 p.m. eastern time.

Free Shipping: 7-10 business days - Shipping carriers are selected at the discretion of the PCT Technical Resources Coordinator based on weight, cost and destination.

UPS Specified: 1-4 business days - A flat rate of $15.00 is available for shipping through FedEx and UPS. Depending on your location in the United States, this may not be "express shipping."

International Shipping: - International shipments are sent via USPS Flat Rate / Priority Mail. If a cheaper rate is available than what is listed, the price will be adjusted accordingly.

*PLEASE NOTE: - International shipments can not be guaranteed to countries with a high theft rate once the package has left the possession of the United States Postal Service.

Other Shipping: - If you have expedited shipping needs, please call 800.456.0707 to speak to the Technical Resources Coordinator who will be happy to assist you with price comparisons. You may also email: