The Service Technician's Inspection and Identification Training Set

The Service Technician's Inspection and Identification Training Program

The Service Technician's Inspection and Identification Training Program is the second in the Practical Guide for Pest Control Professionals series by William H Robinson. 

The program includes a copy of The Service Technician's Inspection and Identification Manual, the Inspection & Identification Companion Study Guide, and an instructor's DVD. The three resources provide a toolset for managers to conduct 14-session classroom or individual training.

This comprehensive Inspection and Identification Training Program by Dr. William Robinson (comes with a 100% money back guarantee of satisfaction) includes a 124-page, fully illustrated Inspection and Identification Manual detailing essential situation-specific pest management practices, which provides information to help the technician anticipate the common pests or damage that will be found during site inspections, as well as a 62-page Companion Study Guide which contains a brief overview of topic key points, and “10 Things to Know” with space for note-taking and review designed to reinforce the key information in the Inspection and Identification Manual. 

Both the Inspection and Identification Manual and Companion Study Guide enable each employee to follow along and take notes in the study guide, and then retain the manual and guide as a permanent reference resource. 

Program topics are presented in 14 chapters for managers to conduct 14 individual classroom training sessions to pace and measure individual learning. 


1) Introduction 

2) Inspection Sites (with 25 specific sites detailed) 

3) Ants, Bees, Wasps 

4) Bed Bugs, Stink Bugs, Boxelder Bugs 

5) Beetles 

6) Cockroaches 

7) Crickets, Earwigs, Springtails 

8) Flea, Lice, Silverfish, Psocids 

9) Flies, Mosquitoes 

10) Moths 

11) Termites 

12) Ticks, Mites, Sowbugs 

13) Spiders, Centipedes, Millipedes, Scorpions 

14) Vertebrates 


The program also includes an Instructor’s DVD, which contains PowerPoint presentations for classroom training, a test bank of quizzes, and a spreadsheet on which to keep track of students’ quiz grades for training verification purposes.

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